Privacy Policy

Welcome to TerraConnect. As an eco-innovative IoT product development company specializing in water tech, agri tech, clean tech and other diverse industries, we envision connecting everyday lives with technology for an all-embracing development. We regard you, our customers, as the primary reason for our growth and are therefore committed to protecting your privacy and ensuring that your personal information is handled in a responsible manner. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you use our Internet of Things (IoT) products and services and our website.

While on our website, you may be asked to submit your personal information like your name, email address, phone number and some other relevant contact details to provide you with customized and precise services as requested.

Our privacy statement is documented to assure that we care about your personal details and promise to protect the information from unauthorized access, loss, or alteration. Therefore, we recommend reading our Privacy Statement before navigating our website.

How do we collect your information?

To access a few of our highly secured pages, to develop personalized IoT products and to authorize control access for managing your IoT solutions, we may collect user’s personal, device and location data. However, TerraConnect guarantees that the collected data will not be disclosed or exchanged with any third party without your consent. Your personal details will remain secure within TerraConnect’s technology sphere. Though no method of transmission over the internet or electronic storage is completely secure, there will not be a breach from our end.

We would collect the following information for providing customized IoT solutions:

Personal data
Device data
Location data
Product and service usage data
Technical data

How do we use this information?

For connecting with you
For monitoring and data analytics
For upgrading and updating services
For ensuring security
For compliance formalities

Your Voice and Choice

We consider our customers as our right mentors, and we believe in positive criticism. Therefore, your comments, feedback or suggestions about our services, solutions and website are valuable for us.

As our website visitor, you should know that we store user’s personal information on our database for a specific period and we have the right to delete that information from our database as per the requirement. However, we respect your superiority over user information. Hence, you may either opt to stay by updating the details frequently or may remove the link from the website as soon as you are ready or when you stop using our services.

Cookies

Though we may access cookies on your device, you always have the choice to accept or reject all cookies as per your preferences.

Privacy Statement Updates

We deserve the right to change our privacy policy either partly or fully, as per the company requirement. However, you will be notified of significant changes by posting the new policy on our website and updating the effective date. Therefore, we encourage you to review this policy periodically and stay up-to-date on our policy changes.

Effective from: 19 August 2024

TerraConnect Pvt Ltd

Address:

Mail ID : connect@terraconnect.io

Contact Number: 0484-2379535