Protecting Your Privacy at Terra Connect

This privacy notice outlines how Terra Connect collects, stores, uses, and processes your information when you use our Terra M smart water controller services. Our detailed Privacy Policy can be reviewed separately, but here are the key points you should know.

Why does Terra Connect use your data?

We use your data to deliver intelligent water management solutions, optimize your irrigation schedules based on weather patterns, and continuously improve our smart water control systems. This helps us provide you with water-efficient, customized irrigation solutions while helping you maintain your landscape effectively.

How do we keep your information safe?

Terra Connect employs industry-standard security protocols and encryption methods to protect your personal information. While we implement comprehensive security measures, please note that no internet-based system can guarantee 100% security against unauthorized access. We regularly update our security measures to protect against potential threats.

In what situations and with which types of parties do we share personal information?

We share your information with specific third parties only when necessary for service provision (like weather data providers) or when required by law. All data sharing is conducted with your explicit consent and under strict confidentiality agreements. These may include access to your data, correction of inaccuracies, and control over data sharing preferences

What are your rights?

Your rights regarding your personal data vary based on your location and applicable privacy laws. You maintain control over your information, including the right to access, modify, or delete your data from our systems.

1. Personal Information and Content

This includes basic information you provide us, such as your name, email address, property address, phone number, and any photos of your irrigation setup that you choose to upload. We use this information to set up and maintain your Terra M controller account.

2. Location Data

We collect location-specific data to provide accurate weather-based irrigation scheduling. This includes your device’s location information through GPS or IP address to ensure precise watering

schedules based on local weather conditions. You can opt out of location services, though this may limit some smart watering features.

3. Device and Sensors Data and History

We collect data from your Terra M controller and connected sensors, including water usage patterns, soil moisture levels, and system performance metrics. This information helps us provide intelligent watering recommendations and alert you to potential system issues.